Due to the Government announcement on Monday 4th January 2021 Rufus’s Roost and The Hideaway will be closed until further notice.
For the time being we will only be dealing with bookings due to arrive between now and the 15th February. We believe there will be a Government update around the middle of February. If your arrival date is after the 15th February please do not contact us, your booking is still valid unless we hear otherwise.
Please continue to pay any outstanding balances in the meantime.
If the latest lockdown is extended (or there are any other updates) we will update this bulletin/pop-up, please check back here first and foremost (before contacting us).
For those who were due to stay between now and the 15th February you have two options; change the dates or receive a full refund. We would really REALLY like to be able to offer you alternative dates. Please check the rufussroost.co.uk availability calendar for available dates in the treehouse before contacting us. This not only means you have something to look forward to but it also helps us as a small family-run business. It’s been a tough year! BUT WE’RE STILL HERE and moving your booking really does help us stay here! 🙂
If alternative dates don’t work for you then we will of course issue you a full refund 🙁
N.B. WE ARE ONLY OFFERING DATE CHANGES AND REFUNDS TO BOOKINGS DUE TO ARRIVE BEFORE 15th FEBRUARY.
If you are due to arrive ON OR AFTER THE 15th FEBRUARY our normal cancellation and amendment policies apply.
In Tier 3, campsites and holiday accomodation must remain closed. They may not be open, other than to the usual exemptions such that no one is made homeless and if necessary for work, a funeral, house move, medical appointment etc.
However, campsites and Holiday accommodation in Tier 3 may provide accommodation to single households or to ‘Christmas bubbles’ (an exclusive group of up to three households) between 23 to 27 December 2020.
In short; no! We are asking those in Tier 3 NOT to travel to Baxby Manor please. Tier 4 is a ‘Stay At Home Order’. We will re-arrange your dates for 2021 or 2022.
In Tier 2, campsites and Holiday Accommodation may open from 2nd December but must take reasonable steps to ensure that social contact rules are followed.
This includes reminding customers:
In Tier 1, campsites and Holiday Accommodation may open from 2nd Decmber but must take reasonable steps to ensure that social contact rules are followed.
This includes reminding customers:
We are however taking bookings via our website for next year.
Rufus’s Roost is fully booked until January 2022.
Track & Trace and Visitors
WHEN STAYING WITH US WE ASK; PLEASE DO NOT INVITE FRIENDS AND FAMILY TO VISIT YOU.
This is to maintain a safe working environment for ourselves, our staff and everyone else staying on site, AND ALSO TO COMPLY WITH THE GOVERNMENT’S TRACK AND TRACE PROGRAMME.
PLEASE DOWNLOAD THE COVID-19 APP BEFORE ARRIVAL.
YOU WILL NEED TO SCAN THE QR CODE EVERY DAY, WHILST YOU ARE ON SITE.
Click HERE to find out more about the safety measures that we have implemented as they will affect your stay with us. We appreciate your understanding. If you already have a reservation with us, or plan to book a stay please take time to read this information.
We receive requests every day for information about coronavirus (COVID-19) and what it could mean for your holiday plans in 2020 and 2021. The situation in the UK changes daily – the latest government guidance can be found at gov.uk/coronavirus
We will be doing everything possible to keep you updated but please understand that this is uncharted territory for all of us.